Running a successful Airbnb requires more than just a great location and competitive pricing. It also demands impeccable cleanliness. Many hosts underestimate how critical cleanliness is to guest satisfaction and Airbnb reviews. Even minor cleaning mistakes can result in negative reviews, fewer bookings, and lost revenue. If you’re an Airbnb host or managing a rental property cleaning business, avoiding these mistakes is essential.
In this guide, we’ll explore some of the most common Airbnb cleaning mistakes that could be costing you guests and how to avoid them.
1. Ignoring High-Touch Surfaces
Many hosts focus on visible areas like floors and furniture but forget to sanitize high-touch surfaces. These include:
- Light switches
- Remote controls
- Doorknobs
- Faucet handles
- Appliance buttons
Failing to disinfect these areas can leave germs and grime behind, making guests feel uncomfortable. A professional Airbnb cleaning service such as AirBroom ensures thorough sanitation of these often-overlooked spots.
2. Overlooking Hidden Dirt and Dust
Guests notice when a place feels dirty, even if the main surfaces look clean. Some hidden dirt hotspots include:
- Under the bed
- Behind appliances
- Air vents and ceiling fans
- Window tracks
Regular rental property cleaning helps maintain a spotless space and prevents dust buildup, reducing the risk of allergies and complaints.
3. Using Low-Quality or Overused Cleaning Supplies
Old, worn-out cleaning tools can do more harm than good. Dirty sponges, ineffective vacuums, or streaky window cleaners make your space look unkempt. Investing in professional-grade supplies or hiring reliable and professional Airbnb cleaners can guarantee a polished and hygienic result.
4. Not Changing Linens and Towels Properly
Although this is a common-sense practice, reusing linens or failing to replace them between guests is a major red flag. Fresh sheets and towels are crucial for guest comfort. Ensure:
- All bedding is replaced, even if it “looks clean”
- Towels are freshly laundered and neatly folded
- Mattress protectors are washed regularly
Many cleaning services provide professional linen changing and laundering, ensuring high hygiene standards. Whether you use a cleaning service or not, make sure you use fresh linen every time. (Including the duvet cover 😊)
5. Forgetting to Restock Essential Supplies
Nothing frustrates guests more than running out of essentials and calling you in the middle of the night or work. Before each check-in, restock: Best practice is to keep an additional supply in a locked box to use in when needed.
- Toilet paper and paper towels
- Soap and shampoo
- Dishwashing detergent
- Trash bags
6. Rushing Through the Cleaning Process
With tight turnovers, hosts sometimes rush cleaning, leading to missed spots. Make sure to use a standard check list and this will allow you to follow the same routine regardless of timing constrains. This will guarantee consistency and a better cleaning outcome.
7. Leaving Behind Strong Odors
Strong cleaning chemicals, stale air, or lingering food smells can put off guests. Use:
- Air purifiers to eliminate musty odors
- Make sure to open doors and windows during the cleaning, this will greatly help to minimize the odors.
- Mild, eco-friendly cleaners
- Scent-free fabric sprays to freshen up linens
Make sure to remove odors and leave a neutral, pleasant scent that guests appreciate.
8. Neglecting Outdoor Spaces
For properties with outdoor areas, keeping them clean is just as important as indoor spaces. Dirty patios, unkempt gardens, or overflowing trash bins can ruin first impressions. Regular rental house cleaning should include:
- Sweeping porches and balconies
- Cleaning outdoor furniture
- Emptying exterior trash bins
9. Skipping the Final Inspection
Even after cleaning, a final walkthrough is essential to catch any missed spots. A professional Airbnb cleaning service like us always includes a final quality check to ensure everything is perfect before guests arrive.
10. Not Hiring a Professional Airbnb Cleaner
Trying to handle everything yourself can lead to burnout and mistakes. (Of course, you can save some money) Try out a few professional cleaning services and make sure you select a reliable and trusting cleaning service. This ensures your rental always meets guest expectations.
Final Thoughts: Make Cleanliness Your Competitive Advantage
Avoiding these common Airbnb cleaning mistakes can boost your reviews, increase bookings, and enhance guest satisfaction. If you’re managing an Airbnb in Christchurch, partnering with a rental property cleaner like AirBroom ensures your property stays in top shape.
🔹 Need professional Airbnb cleaning services in Christchurch? Contact AirBroom today and let us handle the cleaning so you can focus on hosting!
AirBroom – Your Trusted Airbnb Cleaning Partner in Christchurch.